At NightWolves Labs, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, create an account, or place an order.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

NightWolves Labs may collect personal and non-personal information when you use our website or services.

This may include:

• Your name

• Email address

• Phone number

• Billing address

• Shipping address

• Order details

• Payment-related information

• Account login details

• IP address

• Device information

• Browser type

• Website activity and page interactions

• Messages or inquiries submitted through contact forms

We collect only the information needed to process orders, respond to inquiries, improve the website, and provide better customer support.

2. How We Use Your Information

NightWolves Labs may use your information to:

• Process and manage orders

• Provide order confirmations and updates

• Respond to customer questions

• Verify billing and shipping details

• Improve website performance and user experience

• Maintain website security

• Prevent fraud, misuse, or unauthorized activity

• Manage customer accounts

• Send important service updates

• Comply with legal or regulatory requirements

We do not use your information to make medical, health, or personal-use recommendations.

3. Research Use Only Notice

All products offered by NightWolves Labs are intended strictly for laboratory research, analytical testing, and scientific research purposes only.

Your personal information may be used to help confirm order details, shipping information, and customer communication. However, NightWolves Labs does not collect or process information for medical advice, diagnosis, treatment, health consultation, or personal-use guidance.

4. Payment Information

Payments may be processed through secure third-party payment providers. NightWolves Labs does not store full credit card numbers or sensitive payment credentials on our website servers.

Payment providers may collect and process your payment details according to their own privacy policies and security standards.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve functionality, analyze traffic, remember preferences, and support a smoother browsing experience.

Cookies may help us understand:

• Which pages visitors view

• How users interact with the website

• What products or pages receive more interest

• Whether the website is working properly

• How to improve navigation and checkout flow

You may disable cookies through your browser settings, but some website features may not work properly if cookies are turned off.

6. Analytics and Website Performance

NightWolves Labs may use analytics tools to understand website traffic, visitor behavior, and technical performance.

This information may include general device data, browser type, IP address, page views, session duration, and referral sources. This data helps us improve website speed, product pages, content quality, and customer experience.

7. Email Communication

If you contact us, place an order, or subscribe to updates, we may send emails related to:

• Order confirmations

• Shipping updates

• Customer support responses

• Account notices

• Policy updates

• Product availability updates

• Website or service announcements

You may unsubscribe from marketing emails where applicable. Transactional emails related to orders or account activity may still be sent when necessary.

8. How We Share Information

NightWolves Labs does not sell your personal information.

We may share limited information only when necessary with trusted third parties that help operate our business, including:

• Payment processors

• Shipping carriers

• Website hosting providers

• Email service providers

• Analytics providers

• Fraud prevention tools

• Customer support platforms

• Legal or regulatory authorities when required

These third parties are expected to use your information only for the services they provide to NightWolves Labs.

9. Shipping and Fulfillment

To process and deliver orders, we may share necessary shipping information with fulfillment partners or shipping carriers.

This may include your name, shipping address, phone number, email address, and order-related details needed to complete delivery.

NightWolves Labs is not responsible for privacy practices of shipping carriers once information is processed through their systems.

10. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

Security measures may include secure website connections, restricted access, trusted service providers, account protection tools, and payment security protocols.

However, no online system is completely secure. By using our website, you understand that information transmitted online carries some level of risk.

11. Data Retention

NightWolves Labs may retain your information for as long as necessary to:

• Process orders

• Maintain business records

• Provide customer support

• Resolve disputes

• Prevent fraud

• Meet legal, tax, accounting, or regulatory obligations

• Improve our website and services

When information is no longer needed, we may delete, anonymize, or securely store it as required.

12. Customer Account Information

If you create an account on our website, you are responsible for keeping your login details secure.

You should not share your password with anyone. NightWolves Labs is not responsible for unauthorized access caused by weak passwords, shared credentials, or customer-side security issues.

You may contact us if you need help updating or reviewing your account information.

13. Your Privacy Rights

Depending on your location, you may have certain rights related to your personal information, such as the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of certain personal information

• Opt out of marketing emails

• Limit certain types of data processing

• Ask how your information is used

• Request a copy of your stored information

To make a privacy-related request, contact NightWolves Labs using the information provided below.

14. California Privacy Notice

If you are a California resident, you may have additional rights under applicable California privacy laws.

These may include the right to know what personal information is collected, the right to request deletion, the right to correct certain information, and the right to opt out of certain data sharing practices where applicable.

NightWolves Labs does not sell personal information.

15. Children’s Privacy

NightWolves Labs does not knowingly collect personal information from children under the age of 18.

Our website and products are intended only for adults and qualified research-related customers. If we become aware that information has been collected from a minor, we may delete it from our records.

16. International Users

If you access our website from outside the United States, your information may be processed in the United States or other locations where our service providers operate.

By using the website, you understand that your information may be transferred, stored, or processed outside your country of residence.

17. Third-Party Links

Our website may include links to third-party websites, payment pages, shipping providers, or external resources.

NightWolves Labs is not responsible for the privacy policies, content, security, or practices of third-party websites. We recommend reviewing their privacy policies before sharing personal information.

18. Product and Compliance Communication

NightWolves Labs may use your contact information to communicate important product, order, policy, or compliance-related updates.

This may include research-use-only reminders, order verification, shipping updates, or changes to website policies.

19. Changes to This Privacy Policy

NightWolves Labs may update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date.

Continued use of the website after updates means you accept the revised Privacy Policy.

20. Contact Information

For privacy questions, data requests, or policy concerns, please contact us:

NightWolves Labs
Email: info@nightwolveslabs.com
Phone: 702-935-3900

Monday to Friday: 10am to 6pm

21. Final Statement

By using the NightWolves Labs website, creating an account, submitting a form, or placing an order, you acknowledge that you have read and understood this Privacy Policy.

Note: Before publishing, have this reviewed by a legal professional to make sure it matches your actual business operations, payment setup, shipping process, and state privacy requirements.